We know it’s tempting to skip these Terms of Service, but it’s important to establish what you can expect from us as you use our services, and what we expect from you.

 Red Oak Terms and Conditions 

 

1. The RENTER shall keep and maintain the rented equipment during the terms of the rental at his/her own cost and expense. He/she shall keep the equipment in a good state of repair, normal wear and tear excepted. 

 

2. The RENTER shall pay the OWNER full compensation for replacement and/or repair of any equipment which is not returned because it is lost or stolen or any equipment which is damaged and in need of repair to put it into the same condition it was in at the time of rental, normal wear and tear excepted. The OWNER’s invoice for replacement or repair is conclusive as to the amount RENTER shall pay under this paragraph for repair or replacement.

 

3. The RENTER shall not remove the equipment from the address of the RENTER or the location shown herein as the place of use of the equipment without prior written approval of the OWNER. The RENTER shall inform the OWNER upon demand of the exact location of the equipment while it is in the RENTERS’s possession. 

 

4. The equipment shall be delivered to RENTER and returned to OWNER at the RENTER’s risk, cost and expense. If a periodic rental rate is charged by OWNER, rental charges are billed to the RENTER for each period or portions of the period form the time the equipment is delivered to RENTER until its return. If a term rental rate is charged by OWNER, rental charges are billed to the RENTER for the full term even if the equipment is returned before the end of the term. If the equipment is not returned during or at the end of the term, then the rental charges shall continue on a full term basis for any additional term or portion thereof until the equipment is returned. 

 

5. No allowance will be made for any rented equipment or portion thereof which is claimed not to have been used. Acceptance of returned equipment by OWNER does not constitute a waiver of any of the rights OWNER has under the rental agreement. 

 

6. The RENTER shall allow OWNER to enter RENTER’s premises where the rented equipment is stored or used at all reasonable times to locate and inspect the state and condition of the rented equipment. If the RENTER is in default of any of the terms and conditions of this agreement, the OWNER, and his agents, at the RENTER’s risk, cost and expense may at any time enter the RENTER’s premises where the rented equipment is stored or used at all time and recover the rented equipment. 

 

7. The RENTER shall not pledge or encumber the rented equipment in any way. The OWNER may terminate this agreement immediately upon the failure of RENTER to make rental payments when due, or upon RENTER’s filling for protection from creditors in any court of competent jurisdiction. 

 

8. The OWNER makes no warranty of any kind regarding the rented equipment, except that OWNER shall replace the equipment with identical or similar equipment if the equipment fails to operate in accordance with the manufacturer’s specifications and operation instructions. Such replacement shall be made as soon as practicable after RENTER returns the non-conforming equipment. 

 

9. RENTER indemnifies and holds OWNER harmless for all injuries or damage of any kind for repossession and for all consequential and special damages for any claimed breach of warranty. 

 

10. The RENTER shall pay all reasonable attorney and other fees, the expenses and costs incurred by OWNER in protection its rights under this rental agreement and for any action taken OWNER to collect any amounts due the OWNER under this rental agreement. 

 

11. These terms are accepted by the RENTER upon delivery of the terms to the RENTER or the agent or other representative of RENTER. 

12. Any cancellations made within 72 hours of delivery date will be assessed a 50% fee. 

 

This Privacy Policy (the “Policy”) governs the manner in which Red Oak Meetings & Events collects, uses, maintains, and discloses information collected from you in connection with the Red Oak Meetings & Events online storefront.

Red Oak Meetings & Events may collect and store information about you and/or your business including your or your business’s name, email address, phone number, mailing address, accounting transaction data, payment or other financial information, aggregate transaction data, customer sales and order information, third-party data, business data, browser data, devices used, technical information about your means of connection to applications, and any other information or data submitted by you or third parties in connection with our Software Services, Storefronts, or other services rendered pursuant to the Agreement (the “Information”).

Information Use

Information collected may be used in connection with or for purposes of providing services to you, your business, and to others, improving services provided to you, your business, or to others, providing notices to you, complying with applicable law, and any other lawful purpose, including protecting the health or safety of you or others, and monitoring and preventing fraudulent or unlawful third-party activity.

Commercial Use of Information

Red Oak Meetings & Events will not sell or share the Information with third parties for any commercial purposes without your consent and express agreement. Red Oak Meetings & Events may, however, use the Information in order to share generic, collective, group, or other non-identifying information about the use of Red Oak Meetings & Events’s products and services as part of commercial transactions with third parties to help Red Oak Meetings & Events improve its products and services or for any other lawful purpose.

Third-Party Service Providers

Red Oak Meetings & Events may use third-party service providers and vendors to assist Red Oak Meetings & Events in providing its products and services to you and others, including, without limitation, services to host Red Oak Meetings & Events’s Software Services, Storefronts, payment processes, and other services pursuant to the Agreement. Red Oak Meetings & Events may also use third-party service providers and vendors to store Information and other data. Any such third parties would have access to your Information for the limited purpose of assisting, as reasonably necessary, Red Oak Meetings & Events in providing Software Services and other services pursuant to the Agreement.

Red Oak Meetings & Events may disclose your Information as Red Oak Meetings & Events reasonably believes is required by court order, governmental directive, or other law, to protect the rights of Red Oak Meetings & Events, or as otherwise allowed pursuant to the Agreement or applicable law.

Information Protection

Red Oak Meetings & Events will retain, protect, and process the Information and underlying or related data using commercially reasonable practices. Although Red Oak Meetings & Events will undertake such efforts to preserve and protect the integrity of the Information, you acknowledge and agree that all security measures have potential risks.

Customer Control of Collected Data

You may decline to provide or submit Information to us, however, some of our Software Services, Storefronts, or other services may not be available to you if you choose not to provide or submit Information. You also have a right to access the Information that we hold (about you) upon reasonable written request.

Updates to our Policy

By entering into the Agreement or the Acknowledgment or by using our products or services, you consent to the collection and use of your Information by us consistent with this Policy and the Agreement. We may change this Policy from time to time, for any reason. Any such changes become effective when posted.

To the extent that this Policy is inconsistent with applicable law, it is the intent of Red Oak Meetings & Events to comply with applicable law. If there is any conflict between any provision of this Policy and applicable law, such applicable law shall prevail; provided, however, that any such conflicting provision in this Policy shall be curtailed and limited only to the extent necessary to bring it within the legal requirements and the remainder of this Policy shall not be affected thereby.

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